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Use the My Family Lounge app for Casual Bookings

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Using the My Family Lounge app for Casual Bookings 


Overview
Logging into your My Family Lounge account​
Understanding the calendar
Using the calendar​
Using push notifications​

Overview

The My Family Lounge app allows you to:

  • Add Casual Days

  • Mark a Permanent Day as Absent

  • Cancel a Permanent Day (If this feature has been enabled for your Service)

For permanent booking changes see: Using the My Family Lounge app for Permanent Bookings
If you are looking at making changes for your child's Enrolment details, Contact Details, Enrolment form, Permanent booking requests or accepting Offers you will need to log into the My Family lounge via a web browser.
For further details see: My Family Lounge - Logging onto your account or use this link My Family Lounge.

 

Logging into your My Family Lounge account

  • Enter your email address and password 

  • Press Sign In

  • Select Sessions from the Menu
     

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  • Select one of your children's names

 
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  • If your child is currently booked into multiple rooms you will be asked to select the room

  • You will now be viewing the calendar

 

Understanding the Calendar

The calendar view is the main view within the Casual App. Your child's booked days and the rooms available days are displayed here


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Legend

The Legend view explains each colour displayed on the calendar 



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Selection

The Selections view allows you to continue to make selections for other children, services or rooms. Simply press the < and make a selection



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Using the calendar

Booking in an extra day

  • Click on an available day (green) on the calendar

  • Check the details of the casual day and read the Terms and Conditions

  • Press Create Booking
     

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  • A pop-up will display advising the Booking has been successfully created

  • Press OK

  • The selected day will change from available (green) to casual (purple)

The centre will receive a notification of this booking. No further communication is required


Marking your child as absent

  • Click on your child's booked day (blue)

  • Check the details of the day

  • Press Mark Absent

  • A pop-up will display advising the day has been successfully marked as absent

  • Press OK

  • The selected day will change from booked (blue) to absent (yellow)

The centre will receive a notification of this absence. No further communication is required

  • Once you have finished using the app click on the menu top right of screen

  • Select Sign Out

 

Using push notifications


To receive a 'notification' each time a roll becomes available for your child: 

Service Activation:

  • Go to 'Settings>Services>edit

  • Select 'casual bookings'

  • Tick  'send notification to parents when a room becomes available' option to activate the Notification alert


Enabling Push Notifications on a mobile device:

  • Families can download the MFL App on their mobile device

  • To activate Push notification alerts select 'Settings'

  • Turn on 'casual booking availability' to enable this feature
     

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N.B. Push Notifications will only occur if the service chooses to enable this.

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