Parents - Initial Waitlist Creation
Once the parent has registered for the service, they will receive a 'Complete Registration' email, follow the prompts on the email to set up a password and sign in. The parent will then be lead through the waitlist creation process.
Here the system asks information about the Primary Contact on the account. Parents may add a Secondary Contact if required however there is no need to enter all additional contacts at this stage. This contact is required as a contact for the waitlist application. Once complete press Save & Next
Add Child Details
This is where the parent advises the service of the child's details. An unborn child may be added to the waitlist otherwise complete all fields, including the authorisations this Primary Contact has with this child. If the parent wishes to put the child on the waitlist they must press Make Permanent Booking.
Add Waitlist Details
Here the parent can enter the details of the waitlist request including
The preferred start date of the booking
The type of care
The waitlist can be created for multiple centres on the same database
Whether less days will be accepted
Any additional information the parent would like to provide about this waitlist application
Once complete the parent will press Save & Finish. The service will be alerted of this new waitlist application via email and can either make contact via phone or create an offer once an available position is vacant.