Registering your interest at a new centre
This step-by-step guide will assist parents wishing to register their child for the waiting list at a new centre. This is only for centres that have directed you to My Family Lounge OR you see the My Family Lounge login screen on the Centre's website
- To register an account locate the My Family Lounge login screen on the Childcare Centre's website
- Press the Register button

- Enter your Given name & Surname. Enter and confirm your email address
- Press Register
- You will receive a Complete Registration email. Click on the blue Complete Registration button
- To complete the registration process create and confirm a password
- Accept the Terms and Conditions when ready then press Complete Registration
- You have now completed your registration. Click on the Click Here option to log into your newly created account using your email address and password
- Complete your details by entering your relationship to the child, at least 1 phone number and address details.
- Tick Yes to create a user account
- Press Save & Next
Step 3 - Add Child Details
- Tick the box at the top of screen if your child is unborn
- Otherwise enter the child details as prompted
- If you wish to advise the centre of something not included in this form, enter this in the Additional Information box
- Press Make Permanent Booking

Step 4 - Add Waitlist details
- You are now viewing your My Family Lounge account
- To add your child to the waiting list go to Recurring Booking Requests and press the white + symbol
- Select the centre type and centre name/s
- Enter your preferred start date and number of days you wish your child to attend
- Tick your preferred days
- Tick any days that do not suit you (this is not mandatory)
- Enter any comments if required and press Save

The centre will be in contact once a position has been made available