My Family Lounge - Registering a waitlist account for a new centre

Registering your interest at a new centre
 

This step-by-step guide will assist you with registering your child for the waiting list at a new centre. This is only for centres that have directed you to My Family Lounge OR you see the My Family Lounge login screen on the Centre's website.

Step 1 - Register for My Family Lounge

• To register an account locate the My Family Lounge login screen on the Childcare Centre's website
• Press the Register button

• Enter your Given name & Surname. Enter and confirm your email address
• Press Register 

 

• You will receive a Complete Registration email. Click on the blue Complete Registration button
   

 

• To complete the registration process create and confirm a password

• Accept the Terms and Conditions when ready then press Complete Registration
   

 

• You have now completed your registration. Click on the Click Here option to log into your newly created account using your email address and password 
   

 

Step 2 - Entering your details

• Complete your details by entering your relationship to the child, at least 1 phone number and address details.

• Tick Yes to create a user account 

• Press Save & Next 
   

 

Step 3 - Add Child Details

• Tick the box at the top of screen if your child is unborn

• Otherwise enter the child details as prompted

• If you wish to advise the centre of something not included in this form, enter this in the Additional Information box

• Press Save
   

Step 4 - Add Waitlist details

• You are now viewing your My Family Lounge account

• To add your child to the waiting list go to Booking Requests and press the New Request button

• Select the centre type and centre name/s

• Enter your preferred start date and number of days you wish your child to attend

• Tick your preferred days

• Tick any days that do not suit you (this is not mandatory)

• Enter any comments if required and press Save