My Family Lounge - Registering a waitlist account for a new centre

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Registering your interest at a new centre

This step-by-step guide will assist parents wishing to register their child for the waiting list at a new centre. This is only for centres that have directed you to My Family Lounge OR you see the My Family Lounge login screen on the Centre's website

Step 1 - Register for My Family Lounge

  • To register an account locate the My Family Lounge login screen on the Childcare Centre's website
  • Press the Register button

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  • Enter your Given name & Surname. Enter and confirm your email address
  • Press Register 
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  • You will receive a Complete Registration email. Click on the blue Complete Registration button
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  • To complete the registration process create and confirm a password
  • Accept the Terms and Conditions when ready then press Complete Registration
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  • You have now completed your registration. Click on the Click Here option to log into your newly created account using your email address and password 
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Step 2 - Entering your details

  • Complete your details by entering your relationship to the child, at least 1 phone number and address details.
  • Tick Yes to create a user account 
  • Press Save & Next 
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Step 3 - Add Child Details

  • Tick the box at the top of screen if your child is unborn
  • Otherwise enter the child details as prompted
  • If you wish to advise the centre of something not included in this form, enter this in the Additional Information box
  • Press Save

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Step 4 - Add Waitlist details

  • You are now viewing your My Family Lounge account
  • To add your child to the waiting list go to Booking Requests and press the New Request button
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  • Select the centre type and centre name/s
  • Enter your preferred start date and number of days you wish your child to attend
  • Tick your preferred days
  • Tick any days that do not suit you (this is not mandatory)
  • Enter any comments if required and press Save

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The centre will be in contact once a position has been made available





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