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How do I advise the centre that I wish to change my child's days?

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How do I advise the centre that I wish to change my child's days?


Locate the My Family Lounge Parent Sign In section on your child's website or use this link My Family lounge sign in  https://www.qkenhanced.com.au/external/Authentication/SignIn
Enter your email address
  1. Add in your password
  2. Select Sign In to access your account

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  • Ensure you are in the Enrolment Management screen
  • Scroll down to the Existing Recurring Bookings section
  • Press Edit
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  • Ensure your centre is selected
  • Choose the preferred start date of the change
  • Select the number of days 
  • Advise if you will accept less days
  • Tick the new days for the new booking
  • Tick any days that do not suit your family 
  • Enter comments if required
  • Press Save 
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The Service will confirm the change via a new offer that will need to be accepted. see My Family Lounge - Accepting offers and completing enrolment form
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